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Article Data
Article Ref
5792-WRAH-2338
Written By
Anthony Taglianetti
Date Created
Thu, 28th Jul 2011
Updated By
Anthony Taglianetti
Date Modified
Thu, 28th Jul 2011
Article Actions
 
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   Windows iLok 2 Authorization Issue

Question 

I get an "Authorization Required" message when trying to use the VCC...

Answer 

If downloading and installing the latest iLok Client and Driver software does not remedy the issue, please try the following:
 
1. Delete all VCC plugin files from your DAW's plugin folder.
2. Delete the VCC Settings file, located here:
 
Windows XP: C:/Documents and Settings/All Users/Application Data/Slate Digital/Virtual Console Collection/VCC Settings
Windows 7: C:/ProgramData/Slate Digital/Virtual Console Collection/VCC Settings

3. Clean the Windows Registry (We recommend using Piriform's CC Cleaner).

http://www.piriform.com/ccleaner/download

4. Download and reinstall the latest iLok Client and Driver Software from:

http://ilok.com/download-ilok-software.html

5. Reinstall the latest version of the VCC.
6. Restart your computer.

If you're still having issues, please submit a support ticket at http://www.slatedigital.com/support .